Write a letter to your supplier telling them that tea supplied by them is not in conformity with the order you placed and asking for a suitable remedy.
It often happens that we don’t get the expected products we intend to purchase. So suppose you got a faulty product from your seller and you have to write a letter to exchange it or to cancel the order, you can take this letter as a reference. So today we will learn how to write a letter to your supplier telling them that the product supplied by them is not in conformity with the order you placed and asking for a suitable remedy. And do change the letter according to your condition.
B. B. TEA
10, M. G. Road, Kolkata de, 700009
March 10, 2014
Jamini Tea House
15, C. R. Avenue
Sub: Consignment not in conformity with the order placed
Today we have received your consignment of 40 bags of tea, but we regret to inform you that they are not in conformity with the order we placed.
In our order of 12th February, 2014, it was clearly mentioned that we want the best quality Darjeeling Leaf at Rs. 8500/- per bag. But it is found that you have dispatched the second grade leaf.
However, we are prepared to keep the consignment in question, if you make an allowance of 15% on the price.
If you agree to our terms, we shall place a fresh order for the best quality tea for immediate delivery. If you do not agree, please let us know by return post how the goods are to be returned. if we do not hear from you, these will be held at your disposal.
Looking forward to hear from you.
B. B. Tea